Changing the primary domain for a cPanel account

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If you have need to change the primary domain for a cPanel account, this can be done easily from WHM.

Follow these steps:

  1. Log into WHM - yourdomainname.com/whm
  2. Select 'list accounts' under the account information section
  3. Search for cPanel account
  4. Select the + on the left of the account record to expand your account keeping options
  5. Select 'Modify Account'
  6. On the next screen, simply change the primary domain to the new domain name

In some cases you will have the new domain set up as a parked domain of the cPanel account. If this is the case, you will need to follow these steps:

Removing old parked domain:

  1. Log into WHM - yourdomainname.com/whm
  2. Select 'list accounts' under the account information section
  3. Search for cPanel account
  4. Open the cPanel account and navigate to 'add on domains'


  5. Under the bottom heading, Modify Addon Domain, Select 'remove' to delete add on domain.

  6. Follow the first lot of instructions to change primary domain name.

  7. Add old domain to cPanel account as add on domain
    https://help.serversaustralia.com.au/hc/en-us/articles/202464080-How-to-add-a-Parked-Domain

The email accounts will have the new domain name with all the same passwords. If your client wants to have the email accounts with the old domain name, Park the old domain on the new one and create the email accounts on the old domain name.

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