Setting an account pin for phone support verification


You can set an account pin for easier security verification when calling Server Australia for a support request.


First, log into your MySAU portal at


Next, Click on Account

On the new page, select Update your profile


Finally, under Other Details, set an account pin in the text field using alphanumerics, and special characters (0-9, a-z, A-Z, !@# and so on...), then save the pin by clicking Update Profile


Once set this pin can be quoted for authorisation when calling for phone support.

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