How do I reboot my virtual server?

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So you have a virtual server and it has stopped responding, pages aren’t loading and you can’t log into your favourite control panel, for example WHM/cPanel – what do you do now?

 

Generally the first thing to try is a reboot – but how do you do this if you can’t log into WHM?

The easiest method is via the Servers Australia customer portal found at: https://www2.mysau.com.au/site/login

Log in with your Servers Australia account email address and password and you will have access to our extensive set of tools – used to make managing your services extremely easy.

 

To reboot your virtual server:

 

  • Select Products & Services
  • Select Virtual Servers
  • Select the virtual server you would like to reboot
  • Click “Reboot” button.

 

Give it a few minutes – your VM will reboot and you’ll have access to everything again.

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