Wordpress Updates, BackupBuddy and LiteSpeed Hosting

Follow

If you are experiencing an issue where web based backup scripts timeout before the backup can be completed and transferred, and are on a server with "LiteSpeed" Web Server installed, below is the main method of resolving issues.

Scripts with related issues can include Wordpress Updates, BackupBuddywpbackup, or WP Clone whereby you’re using a script plugin to generate and shift backups to offsite locations such as Dropbox.

To overcome this issue, you will be able to add the following line to the top of .htaccess file within the public_html directory (Either via "File Manager" or via "FTP"):

<IfModule litespeed>
RewriteEngine On
RewriteRule .* - [E=noabort:1]
RewriteRule .* - [E=noconntimeout:1]
</IfModule>

If you continue experiencing issues after this, you can contact our Technical Support team who can investigate further.

Have more questions? Submit a request

Comments

Powered by Zendesk