Mail Folders

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Servers Australia uses a maildir system, which means that all email accounts and emails are stored as files in folders on your account.

To access these files and folders:

  1. Log into cPanel.

  2. In the Files section, click File Manager.

  3. Select Home Directory and click Go.

  4. Open the mail folder.

  5. The new, cur, temp, .Trash, and .Sent folders within the mail folder are NOT for any user-created email accounts. They are actually folders for the cPanel username.

  6. Inside the mail folder, find the folder for the domain of the desired email address.

  7. Inside the domain folder you will find a folder for each email user for that domain.

  8. Open the folder for the desired email address and you will find the new, cur, temp, .Trash and .Sent folders for that particular email account.

Note: We don't recommend that you change anything in these folders; however, accessing these folders can be very useful if you want to mass delete a large number of emails or email accounts.

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