1 - Accessing your IPMI Login information
If you already have your IPMI login information then you can skip ahead to section 2 otherwise, please continue on.
1.1 - Via Email:-
IPMI Username and Password which was sent to you via email when your server was provisioned.
1.2 - Via Mysau.com.au Portal:-
1) Log into the mysau.com.au portal then click Products > Dedicated Servers on the left hand side.
2) You will then be presented with a list of active Dedicated Servers on your account. Click the Eye icon on the far right of the screen for the Dedicated Server you wish to access via IPMI.
3) Click the Remote Management Tab at the top of the page
2 - Logging in
Simply click the "Login Now" button
3 - Activating iKVM
- From the main IPMI screen, click into the screen preview area (black box with image of current video output of server or just a white box).
-Save launch.jnlp file when prompted by your web browser.
-Click to run launch.jnlp making sure you are accepting to run when prompted in the java runtime popup. The iKVM interface will now launch.
3.1 - For Linux Servers
-You may need to hit space bar once or twice for the iKVM window to display the video output of the server before you are able to log in.
3.2 - For Windows Servers
-To login to a windows server, you will need to click Macro > Macro > Ctrl+Alt+Del to take you to the login screen.
4 - iKVM Interface
The iKVM interface offers various control to make remote operation easier. Below is a list of basic functionality.
4.1 - Virtual Keyboard (Virtual Media > Virtual Keyboard)
-Virtual keyboard for input to iKVM console. This may be used when special characters are needed and the operating system on your desktop intercepts the button press. (Such as windows key, Function keys, etc)
4.2 - Macro
-This menu contains macros to assist in the navigation of the host operating system easier such as Alt + Tab and Ctrl + Alt + Del
4.3 - User List (User List > Show User List)
-This menu item shows a list of connected users.
4.4 - Capture (Capture > Full Screen View)
-This menu item allows a screen capture of the iKVM window. You will be prompted for a directory to save this image to on your local machine.
4.5 - Power Control
-Power control options for the server appear under this menu item. An explanation of each of the menu items is shown below.
Set Power On - Turns server power on.
Set Power Off - Turns server power off.
Software Shutdown - Graceful shutdown.
Set Power Reset - Hard power reset.
5 - Checking power status of server
- Power status is shown on the main IPMI screen.
- Server power control can also be changed from this location by clicking Power On, Power Down and Reset. It is preferred to use the iKVM method of power control (Shown above) so you are able to monitor the video output of the server to ensure the server is behaving as expected.
The below example shows that the host is currently on. When the host is off, the green text shown below will turn red with the message ‘Host is currently off’:
6 - Mounting an ISO image
Once you are in the console click on Virtual Media and then Virtual Storage
Then click the CDROM & ISO tab, pull down the menu and select ISO file, Click on open image and select ISO.
Once the ISO file is selected you will need to click the 'Plug in' button to mount the ISO.
NOTE: This will remote mount the ISO from your machine. The speed of transfer will be limited by your internet connection.
7 - Resetting iKVM
If the iKVM is unresponsive, is unable to mount virtual media or the keyboard or mouse does not work resetting the iKVM will be required. iKVM may also need to be reset if the Menu toolbar on the iKVM console fails to appear. It is also possible to log off other users in the IPMI interface by resetting the iKVM. This can be of use when you are only able to use the iKVM console in video only mode.
- On the top menu click on Maintenance.
- From the drop down menu select
-Click Reset to reset the iKVM
8 - Log out of IPMI Interface
To logout of the IPMI interface, click Logout shown in the top right hand corner of your screen.
Run into problems?
If at any stage you run into issues when accessing remote server management, please raise a support ticket from the MySAU portal.