How to place a cancellation

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This article shows how to place a cancellation of a service through the customer portal.

Log into the customer portal at https://mysau.com.auScreen_Shot_2017-11-22_at_10.42.34_am.png

On the dashboard, scroll down to products. When you see the product you wish to cancel, click the 'eye' symbol on next to it on the rightScreen_Shot_2017-11-22_at_11_02_10_am.png

Click the cancellation tabScreen_Shot_2017-11-22_at_11_04_01_am.png

Enter a reason for the cancellation, accept the terms and conditions and press submitScreen_Shot_2017-11-22_at_11_05_29_am.png

The server will now automatically cancel at the end of the billing cycle.

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